Privacy Policy

Privacy and Data Protection Policy

MACHUPICCHU EXCURSIONS E.I.R.L.
RUC: 20608902563
Last updated: August 22, 2025

At MACHUPICCHU EXCURSIONS E.I.R.L., we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our travel services or visit our website, in compliance with applicable laws in Peru, the European Union (GDPR), and the United States (FTC and CCPA where applicable).

1. Data Controller

The data controller is:
MACHUPICCHU EXCURSIONS E.I.R.L.
Address: Manco Cápac G – 1 Santiago, Cusco – Peru
Phone: +51 943 051201
WhatsApp: +51 943 051201
Email: info@machupicchuexcursions.com

2. Information We Collect

We may collect the following types of personal information:

  • Identification data: Full name, passport or ID number.

  • Contact details: Email, phone number, address.

  • Travel information: Itineraries, preferences, booking details.

  • Payment details: Credit/debit card or bank information (processed via secure payment gateways, not stored directly by us).

  • Technical data: IP address, cookies, browsing activity on our website.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To provide and manage travel bookings, tours, and related services.

  • To send confirmations, invoices, and travel documentation.

  • To comply with legal obligations in Peru and international regulations.

  • To improve our services, website performance, and customer experience.

  • To send promotional or informational communications, only if you have provided prior consent.

4. Legal Basis for Processing

  • Peru: Law No. 29733 – Personal Data Protection Law.

  • European Union: GDPR (Regulation EU 2016/679) – lawful bases include consent, contractual necessity, and legitimate interest.

  • United States: Compliance with consumer protection and privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Data Sharing and International Transfers

We do not sell your personal data.
However, we may share it with:

  • Payment processors and banks (for secure transactions).

  • Partner travel operators, hotels, and transportation providers, strictly for booking purposes.

  • Public authorities when required by law.

If data is transferred internationally, we ensure appropriate safeguards in accordance with GDPR and other applicable regulations.

7. Your Rights

Depending on your location, you may exercise the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Deletion: Request deletion of your data, when legally permitted.

  • Objection: Object to processing based on legitimate interests or marketing.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Consent withdrawal: Withdraw consent at any time when processing is based on consent.

Requests can be made by contacting us at: info@machupicchuexcursions.com.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, or misuse.

9. Cookies and Tracking Technologies

Our website uses cookies to improve navigation and personalize content. You may disable cookies in your browser settings; however, some features may not function correctly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be published on our website with the revised effective date.

11. Contact Information

If you have questions about this Privacy and Data Protection Policy, or wish to exercise your rights, please contact us at:

MACHUPICCHU EXCURSIONS E.I.R.L.

  • RUC: 20608902563
  • Address: Manco Cápac G – 1 Santiago, Cusco – Peru
  • Phone: +51 943 051201
  • WhatsApp: +51 943 051201
  • Email: info@machupicchuexcursions.com